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Archives for February 2018

Innovation is a Team Sport

February 27, 2018 By Tom Mungavan Leave a Comment

“The truth is you don’t need the best people — you need the best teams” (for successful innovation) is the key message from Harvard Business Review (HBR) article by Greg Satell.  Satell is author of “Mapping Innovation: A Playbook for Navigating a Disruptive Age” where he identifies that innovation does not come from hiring mercurial, innovative, or creative people.  It comes from diverse teams who are focused on solving problems in a cooperative way.

The biggest misconception is that innovation is about idea generation. Ideas are relevant if they are focused on solving a problem. I recall a grocery store challenged by a parking lot that was too small. Unable to acquire more space, they looked for ideas including building a parking ramp. The solution they found was increasing the speed of their checkout lines. Faster checkouts reduced the number of people in the store and thus reduced the number of parking spots needed. The idea came from the head cashier … not the architect.

Successful teams are focused on beating the competition by solving problems. Teams that work together cooperatively without a dominating person are the most successful. Satell’s research found that superior innovators were friendly, gracious, good listeners, and showed genuine interest in others. They work with others to try to find the one elusive insight that will crack a tough problem.

There have been a number of studies by Google, MIT, Harvard and others that all found the most important key to success is psychological safety, combined with diversity.  A great analogy for this type of cooperation and teamwork are sports teams. They have shared goals, need to work together, and everyone has a role to play. You could think of innovation as the sport of doing business.

The Sport of Business

There is similarity between business teams and sports teams. Sports analogies are often used in business because sports provide simplicity and a clear framework around teamwork and outcomes that are less clear in business settings. Whether one loves sports or not … the analogies are helpful.

Change Masters Academy created The Sport of Business video series which can be very helpful in supporting discussion about how business teams can be more successful. Teams can view the videos and discuss how they can improve teamwork which will allow them to enhance innovation. They can use The Sport of Business videos with topics like:

  • Creating Team Culture
  • Teamwork and Trust
  • The Power of Really Listening
  • Keeping Emotional Competence Under Pressure
  • Inspiring Others at Half-Time
  • Having Fun on the Field
  • The Power of Forgiveness

Team dynamics need to be built and maintained to support innovation.  The most successful teams have balanced participation, shared commitment to the higher-level goals, and willingness to subordinate their silo incentives to the good of the business.

Actively looking at what is needed for team success requires thoughtful and continued attention. The 50+ videos in The Sport of Business series support ongoing discussion about team dynamics and the individual development each team member needs to optimize the team innovation.

 

Lincoln Quote

February 22, 2018 By Tom Mungavan Leave a Comment

Hardest Person to Coach

February 20, 2018 By Tom Mungavan Leave a Comment

I talk to many well-meaning people who would like to coach CEO’s.  They have watched CEO’s or read about them and they feel they could really help them.  When we observe others, we can often see how making just a few changes would make them so much more effective. It’s not that easy.

I have been blessed with the opportunity to actually coach some of those people and seen significant improvements in their performance. Being able to show them what others see, and what they can do differently, is powerful and rewarding. Client issues, however, are like a mirror into how I have made most of the communication mistakes my clients have experienced. If mistakes build experience … I have a lot of experience.

My Biggest Coaching Challenge

The person I see in the mirror is my biggest coaching challenge. I see all the things I could do better and only a few of the improvements actually become reality.  I am blessed to be married to a world-class coach and even with thirty years of her coaching me … I could do better.

Keeping New Year’s resolutions is often an example of our good intentions colliding with the reality of how hard some personal changes are to make … even when we are motivated.  Motivation is often fleeting. Some days motivation flies away by noon and other days the motivation never shows up.

Realistic Expectations

My brother’s Zen view of life says the challenge we have is accepting that we are flawed. Our pain comes from unrealistic expectations. There is some truth in that for me.  I ask, “Why is that important to me?” Determining if the expectation is really an external/comparative expectation, or is truly my personal expectation, narrows my scope for change.

Focus

I am not a believer in just accepting my flaws with subsequent lowered expectations. The recent movement to focus on strengths is better than only focusing on weaknesses, but I am not a believer in focusing only on strengths.

Many times the key weaknesses are derailleurs at work and in one’s personal life. Key weaknesses should be addressed.  There should also be a focus on key strengths. If we focus on correcting one or two key weaknesses, and on using more of our key strengths, it is easier to be kind to ourselves.

I certainly see that focusing on a few key changes is the most effective approach for my clients.  As I look in the mirror at my biggest coaching challenge … I will try to keep that in mind. If you have already failed at some of your New Year’s resolutions … I hope you will be kind to yourself, too.

 

 

Simplicity

February 15, 2018 By Tom Mungavan Leave a Comment

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