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Archives for February 2020

I Pay Myself

February 27, 2020 By Tom Mungavan Leave a Comment

When Carol and I were traveling, one of our daughters recommended “Dreamland Bar-B-Que” as the best restaurant in Montgomery for BBQ. It was a great recommendation.

In 1958, John Big Daddy Bishop opened his first Dreamland Café. Dreamland has a fun and welcoming atmosphere. We did not realize we were about to be reminded of an important lesson in life.


We were warmly greeted by a wonderful server, Bridgett Rose. Carol asked if she was paid enough. Rose answered, “I pay myself.”

“Are you an owner?” we asked.
“No. Most of my pay is from tips and it’s my job to make sure you have an enjoyable experience” was her reply.


Important Lesson

Rose took full responsibility for her role. She clearly liked people and was very engaging. She made our experience very special. I am sure she paid herself very well — as she said she did.

Most of us have the opportunity to find a way to enjoy what we do. We can see ourselves as “self-employed” and providing service to others. Rose was a delightful example.

CHANGE

February 25, 2020 By Carol Keers Leave a Comment

Change is often hard at the start, messy in the middle and gratifying in the end! This is a tip I received from a senior leader. Success comes from staying on course and asking for help along the way. That’s a secret of success in any career.

Executive presence tip from Carol Keers

Buffett Rule

February 20, 2020 By Tom Mungavan Leave a Comment

Warren Buffett is the most successful investor of our time. He has succeeded in many ways, including financially. He calls the key to his success THE RULE: Go to bed a little smarter each day.

Little Gifts

February 18, 2020 By Carol Keers Leave a Comment

A recent survey showed that the number one sound that made people cringe was….mouth sounds! This was anything from smacking to chewing to clearing the throat. Those that did it weren’t aware they were annoying others – but everyone else was! Good to know.

But this goes beyond mouth sounds. A very analytical, introverted client I just finished working with said, ‘If you had told me when we started how angry I looked when I listened, I would never have believed you. I was just thinking – I wasn’t upset. Now, I realize the impact of those little things on others that they will never tell you.”

Think of your “little things” that others have told you about – and realize they just gave you a meaningful gift!

Executive Presence Tip – Carol Keers

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