Working at Home
Masking Facial Recognition
Humans make so many assessments based on facial recognition. Knowing if someone is happy or angry goes back to self-preservation at some level. In regular communication, we each give off many micro-communications that impact meaning and trust.
If you look at our book, “Seeing Yourself as Others Do – Authentic Executive Presence …,” it is built on those subtle messages that give meaning.
At the most basic level, we all can better understand what someone is saying by reading their lips. Those who are hard-of-hearing rely on seeing the mouth even more.
Masking of Nonverbal Cues
All of a sudden, this vital form of ongoing communication is covered up by a protective mask. Many stores have put up protective plexiglass windows to allow the cashiers to function with a lower danger of contamination. Sterilization is everywhere. Families are visiting loved ones in senior living locations by talking through a window. We are all adapting.
Effective communication becomes even more critical to make up for these missing cues. Giving context to the content is more important.
Remote Videoconferencing
“Zoom” went from oblivion to a household word for “Videoconferencing.” School children are conferencing with teachers, friends are meeting remotely over a beverage of choice, and working from home is the norm for many, many people. My principal strategic technologist reported that school teachers have done a fantastic job of learning how to use the same technology that they avoided before.
Virtual Executive Presence
I have been an advocate for the power of remote video for over a decade. In a matter of months, it has become a standard tool for most business people. I’m sad it took a pandemic to for adoption. I do believe it will be one of the benefits gained from adversity.
The coaching we do at Change Masters requires seeing facial communication in both directions. Coaching wearing a mask does not work. Fortunately, a quality videoconference provides a close to in-person experience without the need to wear a mask.
Our experience with teaching remote executive presence had intersected with today’s technology to make one-on-one coaching a powerful tool over video. Plus, the time and cost of travel eliminated. The experience allows our clients to learn even more about how to be productive remotely. Building the skills needed for the decade ahead is now easier than it has ever been. We can go there together.
Resilience in a Pandemic
Who knew we’d need to talk about that, right?! I love this idea from an expert in anxiety management, Jaqueline Sperling. She says, “Our psychological immune system is like a cellphone battery…. we drain it quickly in a crisis because we use it more
So, it’s essential to continue to recharge it.” That makes perfect sense to me.
To show executive presence under pressure, realize that gratitude makes you resilient. Remember the worst times you’ve been through; be grateful for what you learned in that process. Tell people about how you got through those tough times and ask them how they did so as well. Tough times – everyone’s lived through them! May as well use them as a teachable moment of executive presence!
Executive presence tip – Carol Keers
Calm and Alert
There is a reason the Calm app is up 75% in the last month! It’s all about breathing – the simplest and most effective technique to help people get through these times of unknown outcomes. You can learn how to breathe more effectively – right now.
When breathing, most people only move 10 -15% of the air out of their lungs. When you take a very deep breath, you are driving out 80% of the air in your lungs – more than five times as much air.
That’s why when you breathe deeply it feels completely different. It causes your lungs to open up many more air sacs. More oxygen goes into your brain. Your whole body will feel relaxed and alert. We call this “meeting breathing” – slowly and inconspicuously taking deeper breathes using your diaphragm.
You can display more executive presence by being relaxed and aware. The best way to do so is by taking a deep breath or two. After all, oxygen is still free!
Executive presence tip – Carol Keers